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St Katherines Surgery offers the highest standard of patient centred healthcare within the resources available. We work together to provide our patients with a compassionate, holistic and effective service."

 

 

Click on this image to view our full CQC report

  

  

  

  

  

  

 

 

GOOD NEWS! WE ARE NOW A PARKRUN PRACTICE!!

  

But what does it mean, and will it hurt?

 

What is a Parkrun? There are over 500 parkruns in the UK alone and 1400 worldwide. They cover 5 km and are held on Saturday mornings. Parkrun is organised and run by volunteers and is free to enter. The aim of Parkrun is to improve mental and physical wellbeing, something we should all be promoting. IT IS NOT A RACE.

 

How do I get involved? Signing up to Parkrun is really easy. All you have to do is to register on the website, print out a ticket which includes a barcode and turn up with your ticket a few minutes before the official start time to your chosen event. There is a full list of all events on the website and, having registered you can participate in any of them.

 

What if I can’t run five kilometres? Many people choose to walk and that is fine. If you are keen to set yourself the challenge most reasonably fit adults will manage to run 5k in about 30 minutes with some preparation. A good way to do this is to start with the Couch25k challenge. The details for this nine week programme are on the NHS Choices website, and you can download the podcast. If you prefer to join a class the Ledbury Harriers run regular C25K courses and many of the graduates then move on to the Newent parkrun The contact there is Sally Smart.

 

Where is our local Parkrun? The event closest to the surgery sets off at 09.00 on Saturday mornings from the secondary school in Newent and the event director is Rob Rideout. Other local events are held at Tewksbury, the Hereford and Worcester racecourses and in the Forest of Dean.

  

Who will I meet there? As well as meeting up with us you will probably recognise a number of familiar faces at the Newent run. All of the volunteers and runners are extremely friendly and encouraging. There is also a nice warm changing area and refreshments are available afterwards.

 

 

 

 

 

Please note, the surgery FAX machine is no longer in service 

   

Flu Season

 
Flu season will soon be upon us.  In order to manage the increase in demand for appointments, patients phoning with flu-like symptoms may be triaged by a member of our clinical team.  This means someone will phone you back and have a brief chat about your symptoms and any pre-existing conditions such as heart or respiratory problems.  They will assess if it is necessary for you to attend the surgery or whether it is best you stay at home.

 

For patients who are otherwise in good health, self-care is the best way to combat the symptoms of flu. Antibiotics are not necessary and will not make any difference to your recovery. Advice on self-care will be given and there will be no need to attend the surgery. 

 

Those patients with pre-existing heart or respiratory illnesses are at an increased risk of complications of flu and may need to attend the surgery for assessment.

 

Rapid Access Clinic

 
We are now running a Rapid Access Clinic to ensure that those patients with urgent medical problems see the right person quickly. The clinics are run by a Doctor and a Primary Care Practitioner.

 

When you request an urgent on the day appointment the receptionist will ask you the nature of your problem. This is purely so they can direct you to the most appropriate healthcare professional to deal with your ailment.

 

Introducing our New Practice Pharmacist Saba Bakathir

  

Saba

 

We are pleased to welcome our new Practice Pharmacist Saba Bakathir to our team at St Katherines Surgery, bringing with her a wealth of experience in local community pharmacies and GP surgeries over the last 10 years

What is a Practice Pharmacist?

 

Practice Pharmacists are highly qualified health professionals who specialise in medicines and how they work.

The new role of a Practice Pharmacist for St Katherines will ensure that your medication needs and questions can be quickly and effectively sorted without waiting for a doctor.  

  

How can the Practice Pharmacist help?

  

Saba is the first point of contact for any medication queries or concerns you may have. She is available for telephone calls and face to face appointments.

 

 Saba can help when you need expert advice on your medicines after your condition has been diagnosed.

 

She will not give you your medicines; you should collect these from the chemist in the usual way.

 

What are the sorts of questions the Practice Pharmacist can help with?

 
Does a new over the counter medicine go together with all my other medicines?

 

I am worried about side effects...

 

My usual medicine is currently unavailable...

 

How, when and for how long should I take my medicine?

 

Should I stop certain medicines before my operation/procedure?

 

I have missed or taken the wrong dose of my medicine, what should I do?

  

How can I contact the Practice Pharmacist?

   

Please speak to reception to arrange a phone call or an appointment with Saba

  

New Information Governance Legislation

General Data Protection Regulations (GDPR)

 
The General Data Protection Regulation (GDPR) is a new data privacy law that will be introduced in the UK in May 2018 requiring all organisations to identify changes that need to be made to achieve GDPR compliance in their personal data processing activities. The regulation will put you in control of your personal data, allowing you to choose how (and whether) Practices can use your data. The new regulation will still apply to organisations once the UK leaves the EU in 2019.

  

As a result, we've published a new privacy notice to make it easier for you to find out how the NHS uses and protects your information. 

  

 Adult Privacy Information Leaflet

 - This explains how we use your information

  

Childrens Privacy Information Leaflet

 - This explains, in a more child friendly way, how we use your information

  

DSAR Advice Leaflet

 - this explains how to apply for a copy of some or all of your medical record.

  

DSAR Application Form

 - this needs to be completed if you wish to apply for a copy of some or all of your medical record.

   

 

A&E does not mean "anything and everything". Recent surveys reveal that nearly one in five patients in England admit they have misused accident and emergency at some point – and departments are struggling to cope with ever-increasing numbers. The role of A&E is to deal with acute severe illness or injury, but as many as 50% of patients could be managed elsewhere. However, you can hardly blame the public for pitching up, when most people simply don't know what else to do, or where else to go when they or their children are ill. Click here to see the local options?

(Site updated 18/02/2019)
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