Goodbye and Farewell
After more than thirty years’ service Dr Martin Crook will be retiring from St Katherine’s Surgery at the end of September. As a local community figure, he has seen the Surgery develop, modernise and grow from just four doctors to eight, move premises and was also very influential in the development of healthcare within Ledbury including bringing x-ray services to the town. The Practice Team would like to thank Dr Crook for all his hard work and dedication and we are sure you would like to join us in wishing him all the best for the future. He now plans to pursue his interest in sailing and travelling, including visiting his daughter in Australia and some voluntary work in Senegal. Patients registered with Dr Crook will be allocated to another doctor at the end of September and will receive a letter in due course.
We are also sure that many of you will already be aware that, for the past year Dr Conway has been working at St Michael's Hospice in addition to her role at the surgery. We are sorry to announce that she has decided to leave the practice a little sooner than anticipated to focus on her new role at the hospice and so will not be taking any further surgeries at St Katherines. She is looking forward to the next stage in her career but will be sad to leave her colleagues and patients. Dr Conway has seen the practice through many changes over the last 26 years and the team would like to thank her for all her hard work and dedication. We are sure you would like to join us in wishing her all the best for the future.
Dr Conway added 'It’s an amazing privilege to be a GP in a community for 26 years and I would like to thank my patients for their wonderful kindness and support. It was a very happy day when my husband Eugene and I, together with our new baby Helen, moved to Ledbury for me to start work as a GP partner at St Katherine’s Surgery. We were made so welcome by the extended community of Ledbury. We had two more children, Sarah and Charlie, and life as a GP continued to be busy but the most rewarding and fulfilling career I could have chosen. I am very fortunate now to be working as a palliative care doctor at St Michael’s Hospice, which is a path that I always hoped to take at this stage in my career. I will take with me the precious memories of friendships, loyalty and trust shown to me throughout my years at St Katherine’s. '
We are now running a Rapid Access Clinic to ensure that those patients with urgent medical problems see the right person quickly. The clinics are run by a Doctor and a Nurse.
When you request an urgent on the day appointment the receptionist will ask you the nature of your problem. This is purely so they can direct you to the most appropriate healthcare professional to deal with your ailment.
All children under 2 years old will be see by a doctor. You must be reassured that if you are directed to the nurse led clinic and she feels that a second opinion is needed she will ask a doctor to come in and review you.
Community Health and Care Services Review in Herefordshire
Hereford healthcare are seeking your views on how local community health and care services are used and what they could look like in the future. Find out more here: Have your say
It has long been our intention to publish a regular practice newsletter to keep you informed of the goings on behind the scenes. Well, we have just create the summer 2017 newsletter and you can download it from the above link.
In June 2017 96% of respondents to the NHS Friends and Family Test stated they were either 'extremely likely' or 'likely' to recommend the Surgery to a friend or a member of their family.
For more information on providing feedback to us please click here.
(Site updated 22/09/2017)